Thank you for shopping with Replay. We are committed to delivering your order quickly, safely, and efficiently anywhere in South Africa.
All orders are processed Monday to Friday (excluding public holidays).
2. Delivery Options
We offer the following doorstep delivery options nationwide:
🚚 Next Day Doorstep Delivery
Cost: R59.00
Orders placed before 2:00 PM (Monday–Friday) qualify for next business day delivery.
Orders placed after 2:00 PM will be processed the following business day.
🚚 Free 2–3 Day Doorstep Delivery
Cost: FREE
Delivery takes approximately 2–3 business days depending on your location.
Delivery timelines apply to major metropolitan areas. Outlying or remote areas may experience slight delays.
3. Order Processing
Orders are processed within 24 hours of payment confirmation.
You will receive a confirmation email once your order has been dispatched.
A tracking number will be provided where applicable.
4. Delivery Delays
While we strive to meet all delivery timeframes, delays may occur due to:
High order volumes
Public holidays
Courier delays
Unforeseen circumstances beyond our control
Replay is not responsible for delays caused by third-party courier services, but we will assist in resolving any issues promptly.
5. Incorrect Address Information
Please ensure that your delivery details are correct at checkout. Replay will not be held responsible for orders delivered to incorrectly provided addresses.
6. Lost or Damaged Parcels
If your parcel arrives damaged or has not arrived within the expected timeframe, please contact us within 48 hours at:
